At Annapolis Kitchen and Bath, we understand that renovation projects can be overwhelming, with many contractors and suppliers making lofty promises but failing to deliver. Our approach is rooted in transparency, fairness, and honesty. We firmly believe in setting realistic expectations and providing a clear understanding of the project’s realities and costs from the outset. To ensure our clients have complete visibility into the journey ahead, we have meticulously crafted a detailed outline of our overall design process. With this comprehensive roadmap, every prospective client gains a precise and realistic vision of what their project will entail from inception to completion. Our commitment to transparency is the foundation of our client relationships, allowing us to build trust and ensure a smooth and successful renovation experience for all.

I. Preliminary Planning and Pricing

A. Review our design process and establish the general scope of work, at our showroom. 

B. Present the total budget and timeframe for your project.

C. Schedule a site visit at the project location to:

1. Review an estimated total budget and timeframe for your project.

2. Have our designer field measure the existing conditions, including room dimensions, window and door locations, and sizes.

II. Design Development

A. Meet at our showroom to review the presentation of your kitchen project and confirm door style and color selections made by the designer.

B. Design development begins with a signed Design Agreement and deposit

C. Sign a Design Agreement, before any concept drawings will be modified or changes made.

D. Meet again to confirm all changes have been made and that all appliance selections have been finalized with your vendor.

E. We will finalize the layout and review finish and hardware options with you to make certain that each of the cabinets is placed and equipped exactly as desired.

F. We will help select plumbing fixtures, flooring, tile, lighting and other finishes involved in your project.

G. Perspective drawings, and updated pricing will be presented once the final design plan is completed ready for final signatures.

III. Purchase, Production and Delivery

A. Final designs and product selection are approved by the client.

B. Purchase Agreements are signed for the cabinets and other products

1. Cabinet orders must be paid in full before production begins. 

2. Payments made for the production of your cabinets are non-refundable once the cabinet order has gone into production.

3. Changes to your original cabinet order are not possible once the order has gone into production.

a. Changes will require an additional, paid in full, Purchase Agreement for the new cabinets.

b. Changes will result in significant delays in your project.

C. You receive copies of the approved drawings, product selections and Purchase Agreements.

D. We deliver and receive the cabinets and other products purchased. Client makes final payment on all outstanding balances on the day of delivery.

IV. Installation Phase

A. The Designer will meet with the installer or contractor to review the design and answer any questions regarding the installation.

B. If you purchased countertops from us, the designer will meet the countertop manufacturer at template and at installation to assure that all details are covered.