The Design Process

We know that renovation projects can be stressful and many contractors and suppliers promise the world but cannot deliver on those promises. Our desire is to always be fair and honest about the realities and costs of your project. So, we have provided a detailed outline of our overall design process so that each perspective client can get an idea of what their project will look like from beginning to end.

I. Preliminary Planning and Pricing

A. Review our design process and establish the general scope of work, total budget, and time frame for your project.

B. Schedule a site visit at the project location to:

1. Field measure the existing conditions, including room dimensions, window and door locations, and sizes.

2. Determine your design parameters including cabinet style and finish, accessories, counter top material, appliances, flooring, lighting, and other criteria that affect the project.

C. Develop and present to you the concept design and projected budget.

II. Design Development

A. Design development begins with a signed Design Agreement and deposit

B. We will finalize the layout and review finish and hardware options with you to make certain that each of the cabinets is placed and equipped exactly as desired.

C. We will help select appliances, plumbing fixtures, flooring, tile, lighting and other finishes involved in your project.

D. Detailed floor plans, elevations, and updated pricing will be presented once the final design plan is completed.

III. Purchase, Production and Delivery

A. Final designs and product selection are approved by the client.

B. Purchase Agreements are signed for the cabinets and other products

1. Cabinet orders must be paid in full before production begins. 

2. Payments made for the production of your cabinets are non-refundable once the cabinet order has gone into production.

3. Changes to your original cabinet order are not possible once the order has gone into production.

a. Changes will require an additional, paid in full, Purchase Agreement for the new cabinets.

b. Changes will result in significant delays in your project.

C. You receive copies of the approved drawings, product selections and Purchase Agreements.

D. We deliver and receive the cabinets and other products purchased. Client makes final payment on all outstanding balances on the day of delivery.

IV. Installation Phase

A. The Designer will meet with the installer or contractor to review the design and answer any questions regarding the installation.

B. If you purchased countertops from us, the designer will meet the countertop manufacturer at template and at installation to assure that all details are covered.

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